Serving Nebraska and Iowa


There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.

We Proudly Serve Pets in Omaha, NE, and Beyond

At Nebraska Pet Hospice, we know you may have questions. Below are some common FAQs that might help answer any questions or concerns.

What is the cancellation policy?

We ask for a minimum of two hours’ notice of cancellation prior to the scheduled appointment time. Otherwise, you will be subject to a $50 cancellation fee. This fee will be waived if the pet passes prior to the doctor’s arrival.

How do I know I will be receiving my own pet’s ashes back?

We partner with Eco Animal Cremation. They use state-of-the-art equipment and procedures, ensuring your pet’s identification throughout the cremation process so you can be assured you will receive only your own pet’s ashes.

How will my pet’s cremated remains be returned to me?

If you selected a private or individual cremation, your pet’s ashes will be returned to you in the urn of your choice.

Do I need proof of illness, or is an exam required before scheduling a euthanasia visit?

No, you know your pet the best, and we support your decision. We understand that many factors play a role in making a decision as important as this one.

What if severe weather happens on the day of my visit?

During inclement weather, at any time of the year, our support team will contact you as soon as possible with updates on the doctor’s arrival window and any necessary schedule adjustments. We strive to help you during your scheduled time but ask for understanding and flexibility to keep our doctor safe during travel.

What do I need to do during the appointment? Do I need to be present the entire time?

No preparation is needed on your part for either your pet or your home. You may want to decide what part of your home is best for us to be in. During the appointment, you can participate as much or as little as you feel comfortable. You may choose to step out of the room or to be at your pet’s side during their final, peaceful moments.

Can I take photos or videos during the appointment?

People take photos or video and audio recordings for many different reasons. Sometimes they want to be able to remember the time they were able to spend with their pet, how their pet looked, or the things that they enjoyed doing or sharing with family or friends who could not be present to say goodbye. We encourage people to create visual mementos of their pets. Nebraska Pet Hospice asks that you refrain from including the veterinarian in your photo and from taking video and audio recordings of the visit. We value the privacy of our veterinarians and the assurance that recording content from pet euthanasia will not appear online due to its sensitive nature.

Will you notify my veterinary clinic of my pet’s passing?

During scheduling, we will ask you the name of your pet’s regular veterinary clinic. This clinic will be listed on your pet’s medical record, and we will notify them of your pet’s passing for you. This is standard practice so that your clinic can update their records, avoid sending you unwelcome appointment or vaccination reminders, expect to receive your pet’s urn there for you to pick up (if applicable), and offer their condolences.

By sharing your clinic’s name with us, you are giving permission for us to notify them of your pet’s passing. Please let us know during scheduling if you prefer that we do not notify your clinic.

What to expect during a euthanasia appointment?

Appointments will typically last 30-60 minutes. The doctor will call or text prior to arrival to allow you to prepare for the appointment. This time can be used for extra snuggles, a special treat, prayer, meditation, or anything else that you find appropriate. After the doctor arrives and you and your pet are ready, your pet will be given a sedative and pain-relieving injection. This will allow your pet to fall comfortably asleep, usually within 5-10 minutes. If desired, the doctor will make a keepsake pawprint and lock of fur when they are asleep. When you and your pet are ready, the doctor will administer a final painless injection. This takes only a few moments to take effect. The doctor will listen to your pet’s heart and let you know when they have passed away.

If elected, the doctor will take your pet into her care for transportation to the crematorium. The doctor may require assistance for pets weighing >25 lbs. You may also elect to bury your pet (see guidelines) or take them for aftercare to the crematory of your choice.

What to expect during a Quality of Life Consultation?

Appointments are scheduled for 60 minutes, and the doctor will call prior to arrival. If available prior to the appointment, the doctor will have already reviewed previous medical history. During the appointment, the doctor will discuss medical history and perform a physical examination. As you know your pet the best, you will be asked to assess their pain levels and other important factors determining quality of life. The doctor will discuss palliative options and help you decide the next best course of action. If palliative care is elected, you and the doctor will discuss a plan and follow-up details. If gentle euthanasia is chosen, the doctor can perform this during the appointment.